FAQ Videos

Clients expect visibility, agencies need accountability. This video explores how EVV mobile apps with route and location tracking bring transparency to caregiver visits—enhancing trust, safety and operational insight.

Who we empower every day

By Role

• Field Operations Manager — Monitors travel routes, identifies delays or inefficiencies and adapts staffing accordingly.
• Training & Safety Lead — Uses route data for caregiver safety programmes and incident tracking.
• Client Engagement Director — Shares transparent visit data with families, improving satisfaction and retention.

By Persona

• The Agency Owner Focused on Client Experience — Wants clients to feel confident in arrival times and caregiver reliability.
• The Caregiver Using the Mobile App — Needs easy-to-use tools with clear directions and fewer admin tasks.
• The Client or Family Member Looking for Visibility — Appreciates knowing when the caregiver is on the way and how visits are logged.

Route tracking isn’t just a “nice to have”—it’s a strategic tool that strengthens service delivery, caregiver empowerment and client trust.