FAQ Videos

Navigating Home Care Staffing and Recruitment Challenges

home care staffing and recruitment challenges

As demand for home care services grows, agencies face a series of staffing hurdles: caregiver shortages, turnover, onboarding delays, compliance bottlenecks and matching the right caregiver to the right client. This video highlights how an intelligent applicant-tracking system (ATS) built for home care can streamline recruitment, accelerate hiring and ensure compliance is embedded from the start.

Who we empower every day

By Role
  • Recruitment Manager — Uses technology to source, screen, interview and onboard caregivers faster.
  • HR Compliance Officer — Ensures recruitment processes adhere to staffing laws, credential checks and caregiver readiness.
  • Operations & Scheduling Lead — Connects incoming hires with open shifts, matching skills, locations and client preferences efficiently.
By Persona
  • The Agency Owner Growing Fast — Needs recruitment systems that scale without sacrificing service quality or compliance.
  • The Caregiver Applicant — Wants a clear, efficient hiring path including screening, credentials check and onboarding so they start sooner.
  • The Scheduler/Client Services Coordinator — Seeks quicker access to newly onboarded caregivers who are ready and compliant to serve clients.

Facing staffing challenges isn’t inevitable—leveraging the right recruitment technology and process helps your agency stay ahead, reduce gaps and serve more clients with confidence.

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Our users reported 95% customer satisfaction in 2024. Schedule a personal walkthrough to see CareSmartz360, home care software in action.

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