FAQ Videos

Caregiver burnout remains a major challenge in home care. This video shows how thoughtful scheduling—balancing shift lengths, travel time, caregiver preferences, and rest periods—can significantly reduce burnout risk and improve retention. Efficient scheduling not only supports caregivers’ well-being but also improves client service and stability.

Who we empower every day

By Role

• Workforce Engagement Manager — Designs scheduling models that respect caregiver availability, travel burden, and workload.
• HR/Retention Specialist — Tracks scheduling-related stress indicators (unfilled relief shifts, overtime frequency, travel delays) and intervenes.
• Scheduler & Field Operations Lead — Assigns shifts mindful of caregiver load, location clusters, and travel optimisation.

By Persona

• The Caregiver — Seeks scheduling that treats them as a person, honours their time, reduces last-minute changes, and improves quality of life.
• The Agency Owner Focused on Workforce Stability — Aims to lower turnover, maintain consistency in care delivery, and safeguard reputation.
• The Client/Family Liaison — Benefits from a stable caregiver team, better service continuity, and fewer disruptions due to turnover.

Effective scheduling is more than filling shifts—it’s designing work that is sustainable, respectful, and aligned with caregivers’ realities. When you do that, your agency builds loyalty, stability, and better service.