This is exactly the middle of the year and you may be wondering why we are talking about something that you would normally see during later, closer to the end of the year. Well, you may have heard the phrase “prevention is better than the cure”. Starting early would help save some of the hassles and issues that home care agencies often face during the holiday season.
For many businesses and professions, the holiday season is a time to rejoice and spend time with friends and family doing things that make them happy. However, for home care providers, the need for care does not have a holiday, rather it can breed wildly during holidays as families spend more time with their elderly loved ones and become aware of the additional care that their loved ones might need. On the other hand, caregivers who work with care providers and agencies also need to spend some quality time with their family and friends celebrating the holidays.
This can make scheduling caregivers for clients during holidays an even bigger challenge.
To stay on track and ensure everything is running smoothly, an advanced home care business management software is the only rescue. Below are just a few ways that a home care software can help your agency fulfill their needs during the holidays and throughout the rest of the year.
Shifts and Schedule Management
Everyone wants to spend time enjoying the holidays and celebrating festivals with friends and family.
For busy home care agencies, the holidays can become a shift management nightmare as many caregivers become unavailable. An advanced home healthcare software solution gives agencies an overview of which caregivers are working and when, plus who is available, so that schedulers can recognize and fill any open shifts quickly and easily.
Different Caregivers, Same Care Routine
While providing care to a senior, caregivers need to follow a fixed routine. Timely medications, healing sessions, and even clients have their own habits that they need to stick to.
However, when a new caregiver is going to provide care to a client temporarily when the regular caregiver is off, there are chances that care routines are disturbed. With a home care software in place, the client’s clinical documentation and reminders for physician orders, RN visits, plans of care, and instructions are always available at the temporary caregiver’s fingertips, allowing the routines to be followed without a glitch.
Relax, Stay Calm. You’re in Safe Hands
We understand that a new caregiver coming in to replace their regular caregiver is an act of trust for both the client and the agency. When such swapping takes place, you might worry about a multitude of things, such as will the caregiver reach the client on time or get lost on the way, if he or she will stay for the full shift doing what is in the list, and if it possible for him or her to provide the same level of care to the client.
With an advanced home care software platform in place, you are in good hands. Agency owners and schedulers can ensure that the caregivers are where they are supposed to be when they are supposed to be there. Such an intelligent system tracks arrival times, hours worked and tasks performed and provide strategic reports showing performance trends and other key data, so you can see how caregivers are performing over time.
Adapt a home care service management software solution to stay on track during the holidays. The holidays should be a time of comfort and joy, not stress and worry.
To learn more about how a home health care software system can help your agency during the holidays and throughout the year, contact our experts today.