FAQ Videos

Operational clarity comes from visible metrics, not guesswork. This video shows how the CareSmartz360 platform gives agencies self-service custom reports, personalised dashboards and access controls—so your team can analyse scheduling, payroll spend, caregiver performance and client outcomes in one place. Businesses that embrace home-care software reduce mistakes and improve scalability.

Who we empower every day

By Role

• Business Intelligence Manager — Builds tailored dashboards showing KPIs: payroll cost, overtime, caregiver utilisation, client satisfaction.
• Finance & Performance Director — Uses reports to forecast budgets, spot anomalies and identify cost opportunities.
• Operations Lead — Monitors caregiver metrics, travel time, shift fill-rate and service quality via real-time dashboards.

By Persona

• The Agency Owner — Wants a single pane of glass view into how the agency is performing—no blind spots.
• The Data-Driven Manager — Needs the ability to build ad-hoc queries, drill-down into root causes and communicate insights.
• The Field Supervisor — Benefits from mobile dashboards that flag issues and allow faster response to schedule/travel problems.

When your agency moves from reactive spreadsheets to proactive dashboards, you gain oversight, speed and scale—and the ability to lead your market, not just chase it.