FAQ Videos

Fraud, waste and abuse are persistent risks in home care services. This video dives into how EVV functions as a powerful deterrent: capturing the “who, what, when, where” of each in-home visit and building audit-ready documentation.

Who we empower every day

By Role

• Risk & Audit Leader — Builds oversight mechanisms using EVV data to identify anomalies.
• Care Delivery Director — Monitors adherence to care plans using verified visit logs.
• Compliance Analytics Manager — Reviews EVV reports to flag potential ghost visits or billing mismatches.

By Persona

• The Agency Owner Focused on Reputation — Wants to ensure regulators see proactive prevention rather than reactive crisis.
• The Billing Specialist Under Pressure — Needs clean EVV-backed claims to minimise audit exposure.
• The Field Supervisor — Seeks visibility into caregiver performance and service delivery so issues are addressed early.

When EVV is properly implemented, it becomes more than a compliance item—it’s a strategic layer of protection that secures your operation and builds payer confidence.