FAQ Videos

Home care agencies serving Medicaid clients face a non-negotiable requirement: the implementation of Electronic Visit Verification (EVV). This video breaks down what EVV is, why it matters, and how it helps your agency align with federal and state regulations while driving operational clarity.

Who we empower every day

By Role

• Compliance Director — Ensures EVV system implementation meets federal/state mandates and avoids reimbursement risk.
• Revenue Cycle Manager — Leverages verified visit data to clean up claims submission and reduce carry-forwards.
• Field Operations Supervisor — Coordinates caregiver scheduling, clock-in/out and visit verification in real time.

By Persona

• The Agency Owner — Needs assurance revenue is protected, audits are covered and growth is sustainable.
• The Billing Specialist — Requires accurate visit verification data to submit claims confidently without delays or rework.
• The Scheduler/Coordinator — Seeks fewer manual follow-ups, fewer missed visits and a smoother workflow linking care delivery and verification.

EVV isn’t just a compliance checkbox—it’s an opportunity to tighten your back-office, align care and claims and scale with confidence.