FAQ Videos

This video discusses the vital importance of data security, HIPAA compliance and privacy safeguards in home care billing, especially given the sensitive nature of client and caregiver data. It also emphasises that choosing a billing system with robust security features helps protect your agency from risk and builds trust with clients and payers.

Who we empower every day

By Role

• IT/Security Lead: Ensures billing software meets encryption, access-control and audit requirements.
• Agency Owner: Wants assurance that client and caregiver data is safe and the agency is protected from breaches.

By Persona

• Risk-averse operations manager: Prioritises data protection and wants software that helps maintain compliance.
• Client-centric owner: Recognises that data security is part of the trust clients place in the agency.

A breach or compliance failure can damage trust, trigger penalties and derail your business. Choose a billing solution built with security at its core to protect your agency, clients and caregivers.