FAQ Videos

Safety, reliability and trust are the foundation of any successful home-care agency. This video explores why thorough caregiver background checks are essential—from criminal history, employment verification to credentials and references—and why skipping this step puts your clients, your reputation and your business at risk.

Who we empower every day

By Role

• HR Director — Builds screening protocols that minimise risk and verify caregiver suitability before they enter the home.
• Risk & Compliance Manager — Ensures your hiring practices protect vulnerable clients and the agency’s liability.
• Operations Manager — Integrates background check results into onboarding and scheduling workflows so only approved staff get clients.

By Persona

• The Agency Owner — Wants peace of mind that every caregiver in the field has been fully screened and poses minimal risk.
• The Caregiver Recruiter — Seeks a streamlined, reliable screening process so quality hires don’t get held up.
• The Client & Family Liaison — Needs confidence that caregiver assignments are safe, trustworthy and properly vetted.

Rigorous background checks help you build a high-quality workforce, protect clients and prevent reputational or operational setbacks.