FAQ Videos

Scheduling in home care is uniquely complex: client preferences, caregiver availability, travel times, cancellations, open shifts and regulatory standards all collide. This video uncovers the most common scheduling challenges—like erratic shifts, mismatches and reactive workflows—and shows how technology helps tame them.

Who we empower every day

By Role

• Operations Director — Identifies structural scheduling issues, process bottlenecks and implements better systems.
• Scheduler Lead — Manages day-to-day shift planning, last-minute fills and caregiver communication.
• Systems Integration Manager — Deploys scheduling toolsets that automate matching, route-optimise and alert stakeholders.

By Persona

• The Agency Owner — Needs fewer scheduling emergencies, better visibility and less reactive firefighting.
• The Scheduler — Wants tools to ease the manual burden, reduce frustration and improve caregiver match-rates.
• The Caregiver — Benefits from a stable, predictable schedule, clearer travel expectations and more respect for their time.

Scheduling challenges are real—but solvable. With the right strategy and tools, your agency can shift from chaos to control and deliver better care, more reliably.