A fundamental principle of ensuring customer success involves leveraging your service to cultivate enthusiastic supporters of your brand. Implementing a customer referral initiative can be a valuable strategy in this regard. According to a recent...
Around 40% of older adults aged 65+ receive home care services in the United States. Home care agencies had 1.8 million caregivers on their staff to address the rising demand as of 2014. Studies show...
A home care agency has much to do- from scheduling caregiver shifts to invoicing. Running a home care business needs owners to stay on top of numerous details. It may be easy to find yourself...
Navigating the treacherous waters of the home care industry, agency owners are discovering that neglecting payroll compliance can lead to a storm of financial troubles. With the Department of Labor (DOL) cracking down on audits,...
Caring for our elderly loved ones is a deeply fulfilling and noble journey. As time goes by, their needs evolve, demanding specialized care and unwavering attention. In the realm of elderly care, in-home care has...
Our users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.
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