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CareSmartz360+ Caregiver App

We have empowered agencies, caregivers, and clients with the CareSmartz360+ caregiver app. The intuitive interface coupled with advanced scheduling features, the CareSmartz360+ caregiver app gives more power to caregivers to ensure quality care delivery.

Simplify Communication with Multilingual Support

Caregivers can navigate the app in their preferred language with no additional hassle. Choose from English, Spanish, French, Russian, and many more global languages to optimize workflow. The functionality of the multilingual mobile app will benefit caregivers by the following:

  • Quick and easy understanding for native caregivers
  • Effortless communication
  • Coherent workflow management
  • Easy access to all in-app features
  • Maximized work productivity
Multilanguage Caregiver App>

One Dashboard for Caregivers to Stay Updated with Upcoming Shifts

Streamlined processes and real-time updates help caregivers to enhance the quality of care. CareSmartz360 helps caregivers to get quick insights into their shifts and leverage offline mode to improve data synchronization.

  • Caregivers can view the upcoming shift or the ongoing shift.
  • Caregivers can perform clock-in/clock-out right from the dashboard.
  • The app allows the caregiver to quickly view appointments of the day, their task list, and relevant patient data required to deliver care services.
  • Caregivers receive alerts for open shifts and notifications for canceled shifts, enabling schedule adjustments as needed.
  • Perform various administrative tasks, including managing key documents, compliance, availability-unavailability, and viewing SMS logs.
  • Caregivers can work on disconnected/offline mode and see the last time the data was sent to the server when they reconnect to the internet, via data or wifi.
  • Caregivers can go to the schedule detail screen to perform schedule-related operations.
Caregiver caregiver app - CareSmartz360>

Caregiver Shift Status and Calendar Updates

The calendar screen now allows caregivers to see assigned shifts, open shifts, and meetings for each day. There is an appointment screen for caregivers to clock in and out at the start and end of care delivery. The new and improved UI also contains all of the assignments in various categories in one screen under Calendar.

  • Assigned: All assigned schedules are displayed on this screen along with the date.
  • Open: All open shifts are displayed on this screen along with the current date.
  • Available: All available shifts are displayed on this screen along with the current date.
  • Meeting: Meetings, if any, are displayed on this screen along with the current date.
Caregiver Calendar & Appointment Details

My Clients & My Profile

Caregivers can quickly view all the information about their clients in a single location. This feature helps caregivers reach their destination and get contact & emergency contact details.

  • Caregivers have access to “My Clients” which contains detailed information about the clients.
  • By clicking on any client’s name, the caregiver will be directed to view the client’s address, emergency contacts, and care plan.
  • Caregivers can now view their profile details under “Profile”.
  • In addition to the existing features, caregivers will be able to view their online/offline status, the version of the application, and GPS accuracy.
Task Completion - Caregiver Scheduling App

Available Shifts and Ad Hoc Scheduling

The ‘Available Shifts’ and Ad-Hoc Scheduling feature in our caregiver app gives caregivers the flexibility to accept or decline shifts requested by the agency and create their own schedules on the go with assigned clients.

  • The ‘Find Caregiver’ option in the scheduling module of CareSmartz360+ allows service providers to request one or more caregivers to fill a specific schedule.
  • Caregivers can see those shifts you would like them to fill within the caregiver app and then mark their status as Available, Unavailable, or need more information.
  • Home care agencies can easily review and assign an available caregiver for the open shift based on these responses.
  • With ad hoc scheduling, allowed caregivers can effortlessly create and manage one-time shifts with assigned clients by clocking in and out of each shift.
View Available Shifts - CareSmartz360 Home Care Scheduling App

COVID-19 Pre-Screening Module for Caregiver and Client Safety

CareSmartz360+’s COVID-19 task force is making every effort to ensure the safety of your clients and caregivers. We have introduced the “Pre-Screening” module in the caregiver app to analyze and protect caregivers and clients against COVID-19 exposure.

  • CareSmartz360+’s ‘Shift Pre-Screening’ helps your agency to screen caregivers that may have been exposed to COVID-19.
  • Once enabled, the Caregiver will receive a prompt in the caregiver app to answer predefined questions.
  • In the Office Settings, you can determine the questions and whether the caregiver will need to answer for every shift or just once a day.
  • After answering these questions, the caregiver signs and clicks ‘Save’ to submit the answers.
  • If the Caregiver answers any of the 4 questions unfavorably, the agency will be notified via email/SMS.
Task Completion - Caregiver Scheduling App

Additional Features

The new CareSmartz360+ caregiver app has many functions for caregivers.

  • Record Expenses:
    Caregivers can record expenses incurred while providing care services. The Expenses will automatically be calculated into your payroll.
  • Show Unavailability:
    Caregivers can mark themselves as unavailable due to vacations or personal scheduling conflicts. This way, the system knows they are unavailable for shifts and will notify the scheduler when creating schedules.
  • Compliance:
    Caregivers can upload and record their compliance documents, including licenses and certifications.
  • Accurate Distance:
    The app now shows the current distance of the caregiver from the client’s location on each shift.
  • Location Tracking:
    By enabling location tracking, agencies can effectively enhance caregiver safety, optimize operational efficiency, foster accountability, and facilitate seamless communication.
  • Total Scheduled Hours:
    On the Calendar screen, the caregiver app shows the total hours that have been completed by the caregiver on a particular day.
  • Quick Clock-Out:
    Caregivers can see 2 shifts on the app dashboard: the shift they are currently working on and the next upcoming.
  • Upload Video Files:
    Caregivers can add videos and/or documents as attachments in the app. This would be for things like add expense, add notes, key documents, compliance, etc.
CareSmartz360 Home Care caregiver app for Caregivers

Got a Question?

Caresmartz is precisely monitoring the COVID-19 Pandemic across the United States and has formed a COVID-19 Taskforce that is working tirelessly to help agencies, caregivers, and clients during the crisis. Moreover, CareSmartz360 caregiver app is now equipped with the “Shift Pre-Screening” module to screen the caregivers before they begin their shift for enhancing the safety of the clients and caregivers.

The “Shift Pre-Screening” feature screens the caregivers before they begin their shift. The caregivers need to go through a COVID-19 questionnaire that determines whether the caregiver is fit for duty or not. The same is notified to the agency for further action.

The “Shift Pre-Screening” feature, when enabled from the agency’s end, will give a prompt on the screen on the caregiver app in the caregiver’s smartphone. The caregiver needs to answer questions regarding their overall health before they can clock-in for the assigned shift. The result is stored and sent to the agencies instantly via SMS/email.

The caregiver can perform several tasks that include:

  • View/Add Key documents
  • View/Add Compliance
  • View/Add Availability-Unavailability
  • View SMS log

If the caregiver’s internet connectivity is unstable or the internet is not available, the caregivers can work on disconnected/offline mode and can see the last sync i.e. when the data was sent to the server as soon as the connectivity is restored.

The caregivers can navigate to the “My Clients” screen in the CareSmartz360 caregiver app and check the emergency contact detail of the client.
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