Arizona EVV home care software

Best Arizona Electronic Visit Verification (EVV) software to stay compliant, track visits in real time, and improve operational efficiency.

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    Manage Arizona EVV compliance and Medicaid billing workflows

    EVV Model: Open Model | Aggregator: Arizona In-house |
    CareSmartz360 EVV Solution: Available
    Implementation Deadline: March 31, 2021

    CareSmartz360 is an AHCCCS-approved, interface-tested EVV solution for Arizona home care providers. With live-in caregiver support, integrated scheduling, billing, and auto-verified visits for DAP incentives, we make compliance seamless.

    • AHCCCS-Tested
    • Live-in caregiver data collection
    • Smart Telephony
    • Manage Schedules
    • Automated Billing
    • Robust EVV Reporting
    • Arizona-in house aggregator compliant
    • GPS-Enabled Mobile App
    • Caregiver Tracking
    • Error-Free Medicaid Claim Submission
    • Point of Care Documentation
    • Easy Migration
    • Award-Winning Support

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    Understanding Arizona's Electronic Visit Verification

    AHCCCS has mandated implementing an Electronic Visit Verification (EVV) system for Medicaid-funded Personal Care Services (PCS). AHCCCS utilizes EVV to track and monitor service delivery and access to care for members.

    January 01, 2020

    It was the original AHCCCS EVV start date. AHCCCS received a one-year extension due to administrative burden, COVID-19 challenges, and other considerations.

    October 1, 2025

    AHCCCS will bring EVV services in-house, ending its contract with Sandata on September 30. This shift moves Arizona from a hybrid model to an open model, giving agencies more vendor choice, stronger oversight, and long-term sustainability.

    Learn more about Arizona's EVV

    What are the home care regulations & EVV rules in Arizona?

    The new Arizona law aims to protect senior citizens and requires agencies to disclose information like background checks, training, and service costs. Home care agencies are unlicensed and unregulated; new requirements will help consumers make informed care decisions. Some rules that distinguish Arizona’s home care industry from other states are:

    • While most states require a license and certification to operate, Arizona does not.
    • Arizona law did not require agencies to run background checks on their employees, which brought a lack of transparency. However, the new law mandates agencies to disclose this information.
    • Arizona's minimum wage for caregivers is $14.70 per hour .
    • Arizona law requires home care agencies to disclose caregiver training policies, but it does not mandate specific trainings like CPR or first aid for non-medical caregivers.

    A home care management software can help you abide by changing Arizona’s non-medical industry laws. Record keeping, maintaining billing, and automating payroll can be easy with GPS-enabled technology.

    See how CareSmartz360 helps meet Arizona's strict laws & regulations!

    Mobile EVV solutions for Arizona home care agencies

    Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

    CareSmartz360+
    Caregiver App

    GPS-enabled app to seamlessly manage caregiver visits.

    • Multilingual Support
    • Electronic Visit Verification
    • Easy Clock-In/Clock-Out
    • Verify Visits at the Point of Care
    • View Care Plans on the Go
    • Shift Tasks & Shift Status
    • Offline Mode & Alerts
    Mobile App

    Mobile App for
    Agency Staff

    Increase agency staff productivity and organize daily activities on-the-go.

    • Electronic Visit Verification
    • Easy Calendar View
    • Real-time Communication
    • Streamline Client Management
    • Simplify Caregiver Management
    • Easy Information Access
    • Easy to Use
    See CareSmartz360 mobile app in action

    All-in-one home care management and EVV software for Arizona

    CareSmartz360 is a trusted partner for Arizona home care agencies looking to scale their operations while meeting state laws and regulations, including EVV standards.

    CareSmartz360 Home Care Management Solution
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    Solutions Tailored for Diverse Home Care Agency Users

    Arizona EVV and home care compliance guide

    • EVV 2.0: Key Updates and Deadlines
    • AHCCCS transition to an in-house aggregator
    • Expiration of Sandata’s contract
    • 2025 readiness checklist
    • CareSmartz360: The one-stop AHCCCS-compliant EVV solution
    Download Guide
    Guide for Arizona Based Home Care Agencies

    Common questions about Arizona EVV

    EVV in Arizona is a visit verification system that tracks caregiver services and integrates with the state aggregator to meet Medicaid compliance requirements and reduce claim denials.

    Arizona requires home care agencies to use Electronic Visit Verification in Arizona for Medicaid-funded services. The system must capture caregiver, client, service type, date, time, and location to meet EVV mandates in Arizona and ensure accurate billing.

    Arizona uses AHCCCS EVV systems & approved vendor solutions. Under EVV 2.0, agencies must select an Arizona EVV system that integrates directly with the AHCCCS aggregator.

    EVV in Arizona is used to validate visits before claims submission. Non-compliant or missing EVV data can result in payment delays or denials.

    Yes, Arizona requires employers to provide paid sick leave to employees under state labor laws.

    Live-in caregivers in Arizona are entitled to fair wages, overtime, and working conditions under state labor laws.

    CareSmartz360 helps agencies manage visit tracking, scheduling, billing, and reporting while ensuring compliance with Arizona EVV requirements.

    CareSmartz360 has comprehensive reporting features to streamline scheduling & EVV reports. These reports help in taking your agency operations to a new level of efficiency. The scheduling and EVV reports help in:

    • Monitoring the caregiver performance
    • Tracking the number of hours spent on shifts
    • Monitoring time scheduled with time delivered
    • Tracking caregiver check-ins and check-outs
    • Monitoring client schedules, open shifts, and more.

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    Our users reported 95% customer satisfaction in 2025. Schedule a personal walkthrough to see CareSmartz360, home care software in action.

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