Arizona’s Trusted
AHCCCS-Compliant EVV Solution

Arizona EVV 2.0 marks the shift from the current hybrid model—where Sandata acts as both vendor and aggregator—to a fully open model. Starting October 1, 2025, AHCCCS EVV 2.0 means AHCCCS will manage its own EVV aggregator, so providers must contract directly with an EVV vendor rather than relying on AHCCCS-provided Sandata services.

The critical date is October 1, 2025: the day AHCCCS takes over as EVV aggregator and the AHCCCS EVV deadline 2025 for all providers to be fully compliant with AHCCCS EVV 2.0, including contracting with a compliant vendor.

An Arizona Medicaid EVV vendor must be AHCCCS EVV compliant software—i.e., tested and approved through AHCCCS's interface testing and listed on their current Arizona EVV vendor list.

AHCCCS EVV compliant software means the vendor has passed key technical requirements and is listed on the EMV aggregator’s approved vendor roster. You can verify compliance using the Alternate Vendor Review Tool on the AHCCCS EVV webpage.

Yes—you can continue with Sandata, but only if you contract directly with them; AHCCCS is discontinuing Sandata contracts after September 30, 2025. Otherwise, you’ll need a Sandata alternative in Arizona—another Arizona Medicaid EVV vendor that’s AHCCCS EVV compliant.

The Arizona EVV vendor list is maintained on the AHCCCS EVV webpage under “Alternate EVV System Requirements and Technical Specifications.” This list includes vendors that have successfully completed interface testing.

When evaluating the best EVV software for Arizona agencies, look for tools that:

• Are AHCCCS EVV compliant software and listed on the vendor list
• Offer real‑time visit verification, GPS capability, scheduling, and reporting
• Support live‑in caregiver data
• Align with the Alternate Vendor Review Tool criteria

Starting October 1, 2025, you must:

• Use an AHCCCS-compliant EVV vendor
Ensure your chosen vendor is fully tested with AHCCCS
• Submit EVV data directly to AHCCCS’s in‑house aggregator to avoid payment delays

All agencies must identify live‑in caregivers. If you used Sandata, this data was due by March 31, 2025. Providers using alternate systems should follow upcoming AHCCCS guidance to ensure Arizona Medicaid EVV compliant software captures this data properly.

Yes. Failure to submit data through an approved channel by October 1, 2025 means your EVV data won’t reach AHCCCS, which will result in claim payment delays.

The Alternate Vendor Review Tool is an AHCCCS resource—available on its EVV webpage—designed to help providers assess if an Arizona EVV 2.0 vendor meets policy requirements (e.g., device support, scheduling, security, data accuracy). It comes with a guide and a webinar.

AHCCCS is offering DAP incentives from October 1, 2025 to September 30, 2026 to providers whose EVV system auto‑verifies visits (all required data captured accurately without manual fixes). Using reliable Arizona Medicaid EVV compliant software increases your chances of qualification.

The state of Arizona does not require non-medical home care businesses to obtain a license. This means that Arizona does not have a government agency or regulatory body to oversee or regulate the delivery of non-medical home care services to customers.

Unlike many other states, Arizona requires home care providers to offer paid sick leave to employees.

As a live-in caregiver, you have rights to fair working conditions and a fair treatment under labor laws in Arizona. Some labor laws that cover these rights are:

You can simplify your life by utilizing CareSmartz360 home care management software. With the use of GPS-enabled technology, Arizona-based home care agencies may quickly check and keep track of caregiver training, visits, scheduling, billing, payroll, leave policies, and more while being EVV compliant.

CareSmartz360 has comprehensive reporting features to streamline scheduling & EVV reports. These reports help in taking your agency operations to a new level of efficiency. The scheduling and EVV reports help in: