Massachusetts’ Trusted EVV +
Home Care Software Partner

All-in-one home care management software for agencies to meet Massachusetts’ EVV standards, laws, and operational needs.

Request a Demo

Get Free EVV Consultation

    Make Medicaid Claims and EVV Compliance Simple

    EVV Model: Open Model | Aggregator: HHAeXchange/ASAP |
    CareSmartz360 EVV Solution: Available
    Implementation Deadline: January 01, 2021

    Integrated with HHAeXchange/ASAP in Massachusetts, our advanced home care software has Telephony & GPS-Enabled Mobile App features to assist Medicaid-enforcing businesses in meeting state EVV requirements. CareSmartz360's EVV software solution enables agencies to streamline operations and ensure compliance with easy-to-use features.

    • HIPAA & EVV Compliant
    • Smart Telephony
    • Manage Schedules
    • Automated Billing
    • Robust EVV Reporting
    • Open APIs
    • GPS-Enabled Mobile App
    • Caregiver Tracking
    • Error-Free Medicaid Claim Submission
    • Point of Care Documentation
    • Easy Migration
    • Award-Winning Support

    Request CareSmartz360 EVV solution information

    Understanding Massachusetts's Electronic Visit Verification

    Home Care Licensing Commission helps establish a statewide licensing process for home care agencies in the Commonwealth and mandates implementing an Electronic Visit Verification (EVV) system for Medicaid-funded Personal Care Services (PCS). Home care agencies require EVV to track and monitor service delivery and access to care for members.

    January 01, 2019

    Section 12006 within the 21st Century CURES Act listed a requirement for states to implement a compliant EVV system for Medicaid-funded Personal Care Services (PCS).

    January 01, 2021

    Like many other states dealing with strict EVV start deadlines, Massachusetts applied for and was granted a good faith exemption from the original EVV deadline. CMS had granted the extension, and January 01, 2021, was selected as the new implementation date.

    The 21st Century Cures Act required agencies to select an EVV system that electronically verifies their information.

    Learn more about Massachusetts's EVV

    What are the home care regulations & EVV rules in Massachusetts?

    Massachusetts is one of the states that do not license or regulate the private pay and home care industry. These agencies do not work under the federal or state contract but assist families that shoulder these costs alone. Some laws and regulations on caregivers/employers in Massachusetts are:

    • If a caregiver is scheduled to work for 3 hours or more and is sent home, the home care provider must pay at least minimum wage.
    • Caregivers in Massachusetts are compensated for travel time, particularly when asked to go to a different location.
    • Massachusetts regulations mandate a 30-minute lunch break during shifts that are longer than six hours. There are no other rest breaks other than the lunch break.
    • Massachusetts mandates agencies to have their own written policy for time and attendance. Employees are required to enter their daily time through reported time, punch time, time collection device, interactive voice-response, and phoning or emailing hours.
    • Caregivers must also report their overtime or compensatory time in the same pay period in which it is earned.

    A home care management software can help you abide by Massachusetts non-medical industry laws. Time tracking, billing, and payroll become accessible- all thanks to the GPS-enabled technology.

    See how CareSmartz360 helps meet Massachusetts's strict laws & regulations!

    A User-Friendly Mobile EVV Solution for Massachusetts

    Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

    CareSmartz360+
    Caregiver App

    GPS-enabled app to seamlessly manage caregiver visits.

    • Multilingual Support
    • Electronic Visit Verification
    • Easy Clock-In/Clock-Out
    • Verify Visits at the Point of Care
    • View Care Plans on the Go
    • Shift Tasks & Shift Status
    • Offline Mode & Alerts
    Mobile App

    Mobile App for
    Agency Staff

    Increase agency staff productivity and organize daily activities on-the-go.

    • Electronic Visit Verification
    • Easy Calendar View
    • Real-time Communication
    • Streamline Client Management
    • Simplify Caregiver Management
    • Easy Information Access
    • Easy to Use
    See CareSmartz360 mobile app in action

    All-in-One Homecare Management Solution For Massachusetts

    CareSmartz360 is a trusted partner for Massachusetts home care agencies looking to scale their operations while meeting state laws and regulations, including EVV standards.

    CareSmartz360 Home Care Management Solution
    Schedule a quick demo for your agency

    Solutions Tailored for Diverse Home Care Agency Users

    A Complete Guide to Home Care in Massachusetts

    • Massachusetts Home Care Laws & Regulations
    • State's Care Plan & Medication Management Regulations
    • Home Care Staff Screening & Training Requirements
    • EVV Mandates and Medicaid Coverage Laws
    • Challenges Faced by Agencies in Massachusetts
    • How CareSmartz360 Helps Overcome These Challenges?
    Download Guide
    Guide To Home Care In Massachusetts

    Got a Question?

    Massachusetts requires providers to use Electronic Visit Verification in Massachusetts for Medicaid-funded services. The system must capture caregiver, client, service type, date, time, and location to comply with EVV mandates in Massachusetts.

    MassHealth EVV refers to Massachusetts Medicaid EVV requirements, managed by the Executive Office of Health and Human Services, ensuring compliance with federal EVV mandates.

    Massachusetts Medicaid EVV software enables agencies to track caregiver visits, verify services & submit accurate claims for reimbursement.

    A Massachusetts electronic visit verification system is a digital platform that records caregiver visits, capturing time, location & service details for compliance and billing.

    EVV implementation in Massachusetts involves adopting a compliant system, training caregivers, & ensuring accurate visit data submission.

    Agencies should adopt a compliant Massachusetts EVV system, ensure proper caregiver training, and verify that all required data is captured.

    The best EVV software for Massachusetts Medicaid integrates with MassHealth systems, ensures compliance, and supports real-time visit tracking and billing.

    CareSmartz360 provides a complete Massachusetts EVV software solution, helping agencies manage scheduling, visit tracking, billing, and compliance.

    Upgrade to Smarter, More Efficient Home Care Software

    Our users reported 95% customer satisfaction in 2025. Schedule a personal walkthrough to see CareSmartz360, home care software in action.

    Request a Demo