Electronic Visit Verification Software Solution

Q: What financial penalties can states incur for failing to comply with federal EVV mandates?

Non-compliant states risk up to a 1 percent reduction in the Federal Medical Assistance Percentage (FMAP) under the Medicaid Electronic Visit Verification System mandate.

Q: Where can I find my state’s specific EVV policies, deadlines, and reporting requirements?

CMS publishes state-by-state EVV compliance status tables on its website. Many vendors also offer summaries of individual state rules and deadlines for multiple technologies for EVV, helping you stay informed and compliant.

45+

State EVV Integrations

5M+

Medicaid Claims Processed

3.5M+

Visits Managed

Why enterprise agencies trust CareSmartz360’s EVV system

With 45+ State EVV integrations, GPS-enabled visit verification, smart telephony, and real-time dashboards,
CareSmartz360 EVV software helps enterprise and multi-location agencies maintain compliance without slowing operations.

Electronic Visit Verification Software Solution for Home Care

Real-time visit verification

Instantly track caregiver activity with precision.

Our versatile telephony and GPS-enabled electronic visit verification app captures complete visit data in real-time, including clock-in/out and caregiver location. It eliminates manual timesheets, saving time and boosting accuracy.

EVV: Track visits and duration effortlessly
Works without internet in low or no-service zones
Secure voice authentication for visit verification
Log visit notes, details, and tasks
Integrates with other software seamlessly

EVV Homecare Software Solution for Caregiver Location Tracking

Automated billing & payroll

Streamlined finances for optimal efficiency.

Our EVV solution for payers digitizes timesheets for real-time, compliant visit data. Streamline payroll, boost reimbursements, and improve claim approvals by catching compliance issues before invoicing.

Custom analytics to track visit trends and staff performance
Integrates seamlessly with payroll and billing systems
Comprehensive audit trails and auto-generated compliance reports
Instant alerts for missed or irregular clock-ins

Real-time EVV scheduling & compliance oversight

Effortlessly manage schedules and shifts.

Our compliant EVV software solution delivers real-time visibility into caregiver availability and open shifts, while intelligent scheduling aligns staff with client preferences, ensures EVV compliance, and flags credential expirations to maximize authorizations.

Update availability, accept shifts, view schedules, and log visits via GPS-enabled app.
Auto-match caregivers to clients by preferences and qualifications.
Validate schedules against certifications, EVV compliance, and required skills.
Trigger instant alerts for expiring credentials and EVV issues to supervisors.

Electronic Visit Verification Software - Trusted EVV System

Powerful reports & analytics

Data-driven insights for enterprise decision-makers.

Our EVV system for home care delivers powerful reporting and analytics on caregiver activities and client interactions. Tailored to specific EVV requirements, it empowers agencies to optimize operations and maintain state EVV compliance efficiently.

Client visit summary reports for at-a-glance overviews
Detailed clock in/out logs with accuracy verification
Scheduled shift vs. delivered time comparisons
Customizable analytics dashboards for key metrics
Automated compliance alerts aligned with state regulations

Advanced Electronic Visit Verification (EVV) Solutions for Homecare

A Single Dashboard

Stay updated with shifts and schedules
View important information, including client details, care plan, and tasks to perform

Multi-lingual Support

Navigate the app quickly and efficiently in multiple global languages

Calendar

View assigned shifts, open shifts, and meetings for each day

GPS-Enabled

GPS-enabled clock-in and clock-out features allow caregivers to record their working hours accurately
Find directions to arrive at the client’s address

Available Shifts

Accept or decline any shift that the agency has requested to fill
Mark the status as available, unavailable, or need more information

Manage Tasks

Caregivers can mark tasks as complete, incomplete, or with specific notes for accurate record-keeping
All data is synced with CareSmartz360+ in real-time

Record Important Details

Add expenses incurred while providing care services and record for reimbursement
For insurance purposes, caregivers can record if they have been injured while on a shift

Client List

View a list of clients to serve or who have been served with details such as their address and phone number

Compliance

Upload and record compliance documents in one place, including licenses, certifications, or any other important documents

Real-Time Information Access

Stay updated with open/canceled shifts and other agency information in real-time through real-time alerts, emails, or notifications

CareSmartz360+ EVV-ready mobile app

GPS-enabled, multilingual app for accurate and compliant visit verification

Captures verified visit data at the point of care, including service time, location, and completed tasks. Every visit is time-stamped, location-validated, and securely documented to support accurate billing and state EVV requirements.

One-touch GPS clock in/out
Map driving directions to jobs
Caregiver hours review
Activity codes for specific services
Real-time communication
HIPAA-compliant messaging
Care plan documentation
Client signature capture
Multilingual support
Offline functionality
Quick care notes updates
ADLs and care plans access
Alerts & notifications
Free download on iOS & android

Have a question?

Electronic Visit Verification (EVV) is a tool federally mandated by the 21st Century Cures Act to verify home care visits by personal care services (PCS) and home healthcare services (HHCS) that are Medicaid-funded.

The purpose of mandating an EVV software is multifold. The 4 major benefits are:

Better validation of caregiver work time & location for each visit
Helps combat neglect of clients & fraudulent visit reports
Precise identification reduces errors
Faster & more accurate processing of claims.

The Electronic Visit Verification (EVV) system is crucial for successful long term insurance claims and state reimbursement. Many states also require this as part of the legal compliance process. Exact logging in of hours through the Electronic Visit Verification software helps in quick and accurate billing and invoicing.

Non‑compliant states risk up to a 1 percent reduction in the Federal Medical Assistance Percentage (FMAP) under the Medicaid Electronic Visit Verification System mandate.

CareSmartz360’s Electronic Visit Verification software solutions for providers encrypt all ePHI in transit (TLS 1.2+) and at rest (AES‑256). Role‑based access controls, MFA, and secure automated audit logs ensure your EVV for homecare providers meets HIPAA requirements and maintains a compliant EVV system.

CMS publishes state‑by‑state EVV compliance status tables on its website. Many vendors also offer summaries of individual state rules and deadlines for multiple technologies for EVV, helping you stay informed and compliant.

States may conduct retrospective audits, require periodic compliance reports, and hold payments for discrepancies. Agencies should leverage EVV and claims data reports, generate regular EVV performance dashboards, and maintain detailed logs to prepare for audits and optimize EVV claims accuracy.

States submit a GFE request to CMS, demonstrating unavoidable delays and plans to implement Electronic Visit Verification software solutions for providers. Approved extensions grant up to one extra year for EVV implementation, provided the state shows ongoing progress and EVV for homecare providers readiness.

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Trusted EVV software for enterprise home care