Missouri’s Trusted EVV +
Home Care Software Partner

An all-in-one home care software to understand Missouri’s EVV standards and ease home care management.

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    Make Medicaid Claims and
    EVV Compliance Simple

    EVV Model: Open Model | Aggregator: Sandata |
    CareSmartz360 EVV Solution: Available
    Implementation Deadline: January 01, 2021

    CareSmartz360, our cloud-based home care software, is integrated with a Missouri-approved aggregator. It has a telephony & GPS-Enabled Mobile App solution to assist Medicaid- enforcing businesses in meeting state EVV requirements. Our EVV solution enables agencies to streamline operations and ensure compliance with easy-to-use features.

    • HIPAA & EVV Compliant
    • Smart Telephony
    • Manage Schedules
    • Automated Billing
    • Robust EVV Reporting
    • Open APIs
    • GPS-Enabled Mobile App
    • Caregiver Tracking
    • Error-Free Medicaid Claim Submission
    • Point of Care Documentation
    • Easy Migration
    • Award-Winning Support

    Request CareSmartz360 EVV solution information

    Understanding Missouri’s Electronic Visit Verification

    The Federal 21st Century Cures Act, 2016 requires that U.S. states, including Missouri, implement an electronic visit verification (EVV) system for agencies delivering specific types of care. EVV implementation phases in Missouri were as follows:


    All home and personal providers were instructed to demonstrate EVV implementation compliance by January 01, 2020. Missouri applied and was approved for Good Faith Effort Exemption, as a result of which the Centers for Medicare and Medicaid Services (CMS) did not apply reductions in federal medical percentage during 2020.


    Personal service providers in Missouri, were not fully compliant, letting the risk of reductions take effect, making the EVV implementation deadline shift to January 01, 2021.

    The 21st Century Cures Act required agencies to select an EVV system that electronically verifies their information.

    Missouri's Home Care Regulations & Facts

    Do you know?

    Missouri has laws that provide greater protections to employees than the federal laws, which include a higher minimum wage and care coverage obligations. However, the state follows federal law concerning topics like pre-employment background checks. Some other regulations governing home care workers in Missouri are:

    • Caregivers in Missouri will require a compulsory background check that includes confirmation of Social Security Number and a multi-state criminal background check. Driving record checks and credit checks are also mandatory if money and driving are involved.
    • Missouri’s equal pay law mandates fair and equal pay to be male and female care providers offering the same quantity and quality of work.
    • Missouri’s minimum wage is higher than the federal minimum wage, which is $11.15 per hour. Home care providers may pay workers in cash, by check, draft, or another voucher.
    • Home care providers in Missouri are not required to provide employees with vacation benefits - either paid or unpaid.
    • Professional Association of Caregivers recommends an 8-hour Certification Course for caregivers in Missouri.
    • The state has two pay cycles per month. The first pay cycle goes from the first through the 15th of each month, while the second pay cycle goes from the 16th through the end of the month.

    A home care management software can help you abide by Missouri’s non-medical industry laws. Record keeping, maintaining billing, and automating payroll can be easy with GPS-enabled technology.

    See how CareSmartz360 helps meet Missouri's strict laws & regulations!

    Home Care Regulations & Facts

    A User-Friendly Mobile EVV Solution for Missouri

    Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

    Caregiver App

    GPS-enabled app to seamlessly manage caregiver visits.

    • Multilingual Support
    • Electronic Visit Verification
    • Easy Clock-In/Clock-Out
    • Verify Visits at the Point of Care
    • View Care Plans on the Go
    • Shift Tasks & Shift Status
    • Offline Mode & Alerts
    Mobile EVV Solution for Home Care Agencies

    Mobile App for
    Agency Staff

    Increase agency staff productivity and organize daily activities on-the-go.

    • Electronic Visit Verification
    • Easy Calendar View
    • Real-time Communication
    • Streamline Client Management
    • Simplify Caregiver Management
    • Easy Information Access
    • Easy to Use

    All-in-One Homecare Management Solution For Missouri

    CareSmartz360 is a trusted partner for Missouri home care agencies looking to scale their operations while meeting state laws and regulations, including EVV standards.

    CareSmartz360 Home Care Management Solution

    Solutions Tailored for Diverse Home Care Agency Users

    A Complete Guide to Home Care in Missouri

    • Minnesota Home Care Laws & Regulations
    • State's Care Plan & Medication Management Regulations
    • Home Care Staff Screening & Training Requirements
    • EVV Mandates and Medicaid Coverage Laws
    • Challenges Faced by Agencies in Minnesota
    • How CareSmartz360 Helps Overcome These Challenges?
    Guide To Home Care In Minnesota
    Guide To Home Care In Minnesota

    FAQs: Home Care in Missouri

    If you have an existing EVV-based solution in use, it should:

    • Ensure the EVV system collects all information required by the CURES Act
    • Monitor and track caregivers/attendants to verify delivery of care needed
    • Encourage all Medicaid-funded Personal Care Services recipients to use EVV, explaining the risk of losing service eligibility if EVV is refused.

    Suppose you are not under an agreement with an EVV vendor. In that case, you should identify and contract an EVV vendor as soon as possible, ensuring the vendor of choice collects all required information.

    You do not have to bear ongoing costs for the DSS EVV system. However, if you choose to integrate your current scheduling system into the DSS EVV system or any third-party EVV-based solution; you may have to pay for that service.

    Missouri has announced that it will deny claims for services provided without EVV compliance. To avoid your agency being a risk of claim denials, it is vital to have a robust system that integrates EVV into claims generation.

    Behavioral Services (provided in the home), Consumer Directed Attendant Support Services (CDASS), Durable Medical Equipment (requiring in-home setup), Home Health, Homemaker, Hospice, Independent Living Skills Training (ILST), In-Home Respite, In-Home Support Services (IHSS), Occupational Therapy (provided in the home), Physical Therapy (provided in the home), Pediatric Behavioral Therapy, Pediatric Personal Care, Personal Care, Private Duty Nursing, Speech Therapy (provided in the home), Youth Day.

    According to the Cures Act, agencies can capture locations only at the beginning and end of the visit. A continuous location collection is no longer required. The Missouri EVV program will only collect the location for the service delivered at the clock-in and clock-out time.

    Yes. Home care providers in Missouri are prohibited from terminating, threatening, disciplining, or taking adverse actions against workers who receive or respond to the jury summons. Also, the provider may not compel the worker to use their annual, vacation, sick, or personal leave while participating in jury duty.

    No. Missouri follows the federal requirements related to meal breaks.

    You can simplify your business operations by utilizing CareSmartz360’s home care management software. With the use of GPS-enabled technology, Missouri Home Care Agencies may quickly check and keep track of caregiver training, visits, scheduling, billing, payroll, leave policies, and more while being EVV compliant.

    CareSmartz360 can be used as an EVV solution in Missouri. Switching from an old home care software to CareSmartz360 is effortless- all thanks to open APIs, making it an ideal migration tool. These make transition hassle-free and onboarding easy. You can easily connect CareSmartz360 with any existing tool like QuickBooks, Paychex, Waystar, etc.

    Whenever there is a change in the care plan, the EVV system will send the alert with a pop-up message to the caregiver.

    Can’t find the answer you’re looking for?

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    Our users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.

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