Minnesota’s Trusted EVV +
Home Care Software Partner

#1 Home care management software to ease EVV and transform the way you provide care.

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    Make Medicaid Claims and
    EVV Compliance Simple

    EVV Model: Open Model | Aggregator: HHAeXchange |
    CareSmartz360 EVV Solution: Available
    Implementation Deadline: January 01, 2021

    CareSmartz360, a leading home care software, is integrated with a Minnesota-approved aggregator. Telephony & GPS-Enabled Mobile App solution assists Medicaid- enforcing businesses in meeting state EVV requirements. Our EVV solution enables agencies to streamline operations and ensure compliance with easy-to-use features.

    • HIPAA & EVV Compliant
    • Smart Telephony
    • Manage Schedules
    • Automated Billing
    • Robust EVV Reporting
    • Open APIs
    • GPS-Enabled Mobile App
    • Caregiver Tracking
    • Error-Free Medicaid Claim Submission
    • Point of Care Documentation
    • Easy Migration
    • Award-Winning Support

    Request CareSmartz360 EVV solution information

    Understanding Minnesota’s Electronic Visit Verification

    Health program representatives (HPRs) work with providers to ensure that caregivers and home care providers meet statutory requirements to hold a license in Minnesota. The team is also responsible for helping providers understand Minnesota’s home care statutes. EVV solution was implemented in Minnesota in two phases:


    The Centers for Medicare and Medicaid Services (CMS) officially approved Minnesota’s EVV good faith effort exemption request because of the delays and hardship in meeting the January 1, 2020 deadline.


    January 01, 2021, was selected as the official date for EVV implementation in Minnesota.

    The 21st Century Cures Act required agencies to select an EVV system that electronically verifies their information.

    Minnesota's Home Care Regulations & Facts

    Do you know?

    An insurance technology company ranked Minnesota as the best state for elderly care in the U.S., followed by North Dakota, Massachusetts, and California in the third and fourth spots. To provide the best care, Minnesota has laws regarding senior care regulations, some of which are:

    • Minnesota laws require home care service providers to be licensed. Home care agencies cannot provide services without a valid license.
    • The state of Minnesota has strict laws regarding unpaid wages upon the termination of employment. Once the caregiver requests the amount of unpaid wages, the employer is under an obligation to pay within 24 hours.
    • Minnesota labor laws require home care workers to pay caregivers overtime of 1½ times their regular rate when they work more than 48 hours in a workweek, unless otherwise exempt.
    • Time tracking is necessary for caregivers in Minnesota as the federal and state laws require employers to track the number of hours worked by their caregivers.
    • Minnesota law recommends a minimum of 8 hours of professional caregiver training.

    A GPS-enabled home care management software helps abide by Minnesota senior care laws. Mandates related to billing, payroll, and caregiver training help agencies function better and provide quality care with ease.

    See how CareSmartz360 helps meet Minnesota's strict laws & regulations!

    Home Care Regulations & Facts

    A User-Friendly Mobile EVV Solution for Minnesota

    Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

    Caregiver App

    GPS-enabled app to seamlessly manage caregiver visits.

    • Multilingual Support
    • Electronic Visit Verification
    • Easy Clock-In/Clock-Out
    • Verify Visits at the Point of Care
    • View Care Plans on the Go
    • Shift Tasks & Shift Status
    • Offline Mode & Alerts
    Mobile EVV Solution for Home Care Agencies

    Mobile App for
    Agency Staff

    Increase agency staff productivity and organize daily activities on-the-go.

    • Electronic Visit Verification
    • Easy Calendar View
    • Real-time Communication
    • Streamline Client Management
    • Simplify Caregiver Management
    • Easy Information Access
    • Easy to Use

    All-in-One Homecare Management Solution For Minnesota

    CareSmartz360 is a trusted partner for Minnesota home care agencies looking to scale their operations while meeting state laws and regulations, including EVV standards.

    CareSmartz360 Home Care Management Solution

    Solutions Tailored for Diverse Home Care Agency Users

    A Complete Guide to Home Care in Minnesota

    • Minnesota Home Care Laws & Regulations
    • State's Care Plan & Medication Management Regulations
    • Home Care Staff Screening & Training Requirements
    • EVV Mandates and Medicaid Coverage Laws
    • Challenges Faced by Agencies in Minnesota
    • How CareSmartz360 Helps Overcome These Challenges?
    Guide To Home Care In Minnesota
    Guide To Home Care In Minnesota

    FAQs: Home Care in Minnesota

    Minnesota has announced that it will deny claims for services provided without EVV compliance. To avoid your agency being a risk of claim denials, it is vital to have a robust system that integrates EVV into claims generation.

    You do not have to bear ongoing costs for the DSS EVV system. However, if you choose to integrate your current scheduling system into the DSS' EVV system or any third-party EVV-based solution, you may have to pay for that service.

    All services requiring an in-home visit included in claims under the home health or personal care services category on the CMS-64 form are subject to the EVV requirement. In addition, services furnished under waivers or demonstration projects that meet the statutory or regulatory definition of a "home health service" or "personal care service" must meet the EVV requirement, even if they are bundled into a different service or furnished through a managed care provider. In other words, if the service includes personal care or home health services, even if it has a different name or includes additional services, it is subject to EVV.

    CareSmartz360 can be used as an EVV solution in Minnesota. Switching from an old home care software to CareSmartz360 is effortless- all thanks to open APIs, making it an ideal migration tool. These make transition hassle-free and onboarding easy. You can easily connect CareSmartz360 with any existing tool like QuickBooks, Paychex, Waystar, etc.

    Compensatory time off, abbreviated as comp time, is not permitted for private employees and is only provided for public employees in Minnesota. "Comp time" means the time off in lieu of time and a half pay for the hours worked over 40 in a workweek and not in a particular "pay period."

    According to Minnesota laws, a caregiver who works an irregular shift pattern must get a reasonable notice of their hours at least seven days in advance.

    The Minnesota Fair Labor Standards Act (MFLSA) sets recordkeeping requirements for the covered home care workers. The employer must keep records for each home care worker paid minimum wage and overtime pay under MFLSA for a minimum of three years.

    The CareSmartz360+, the EVV compliant Caregiver Mobile App is a perfect tool for caregivers because it helps home care providers when they're in the field or are moving from one place to another for accurate time tracking. The app is available for devices of all screen sizes running on iOS and Android. It is well-integrated with caregiver-friendly utilities and features.

    You can simplify your business operations by utilizing CareSmartz360’s home care management software. With the use of GPS-enabled technology, Minnesota Home Care Agencies may quickly check and keep track of caregiver training, visits, scheduling, billing, payroll, leave policies, and more while being EVV compliant.

    CareSmartz360 offers a robust billing solution for smart and accurate billing, adequate payment, and quick reporting. Care providers can submit claims the same day they offer services and get paid faster to be able to stay ahead of claim denials.

    Additionally, CareSmartz360 is an all-inclusive of electronic visit verification for agencies who bill Medicaid, capture data required for EVV, and helps caregivers stay focused on their care delivery.

    Can’t find the answer you’re looking for?

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    Our users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.

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