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North Carolina EVV software for home care agencies

Leading North Carolina Electronic Visit Verification (EVV) platform to ensure compliance and improve visit tracking efficiency.

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    Manage North Carolina EVV compliance and Medicaid billing workflows

    EVV Model: Open Model | Aggregator: CareBridge/Sandata/HHAeXchange |
    CareSmartz360 EVV Solution: Available
    Implementation Deadline: January 01, 2021

    CareSmartz360, a leading home care software, is integrated with a North Carolina-approved aggregator. Telephony & GPS-Enabled Mobile App solution assists Medicaid- enforcing businesses in meeting state EVV requirements. Our EVV solution enables agencies to streamline operations and ensure compliance with easy-to-use features.

    • HIPAA & EVV Compliant
    • Smart Telephony
    • Manage Schedules
    • Automated Billing
    • Robust EVV Reporting
    • Open APIs
    • GPS-Enabled Mobile App
    • Caregiver Tracking
    • Error-Free Medicaid Claim Submission
    • Point of Care Documentation
    • Easy Migration
    • Award-Winning Support

    Request CareSmartz360 EVV solution information

    Understanding North Carolina's Electronic Visit Verification

    The North Carolina Department of Health and Human Services (NCDHHS) has mandated implementing an Electronic Visit Verification (EVV) system for Medicaid-funded Personal Care Services (PCS).

    NCDHHS selected Sandata as the state aggregator on September 24, 2020, and mandated home care agencies to begin using EVV statewide on January 01, 2021.

    NCDHHS utilizes EVV to record the times, dates, and specific services provided. These will help ascertain the people who should receive these services.

    Learn more about North Carolina's EVV

    What are the home care regulations & EVV rules in North Carolina?

    The NC DHHS requires home care agencies in North Carolina to obtain a license to be able to provide personal care services. After the initial licensure, the agency must renew its license every year

    • North Carolina has final and unclaimed paycheck laws which means that the final paychecks must be paid on the next scheduled payday, regardless of whether the home care worker had quit or was terminated.
    • Home care agencies in North Carolina may withhold wages from a home care provider and pay them to the creditor for the following types of debts- student loans, child support, taxes, alimony, and ambulance service payments.
    • The regular hourly pay rate used to base the half-time overtime rate should be at least the minimum wage, which is $7.25 in North Carolina, for the calculation of fluctuating workweek overtime pay.
    • North Carolina does not have any rules for reporting time and show-up pay, which means that the home care providers will not pay the caregiver for this time.
    • North Carolina is an at-will employment state, and home care providers are not required to pay severance benefits to the workers.
    • The federal WARN Act gives North Carolina home care workers the right to have information on layoffs.

    CareSmartz360, a home care management software and GPS-enabled technology enable North Carolina-based home care agencies to meet all the EVV, Medicaid Claim Submission, and Caregiver Leave & Wage. Additionally, the agencies can ensure that their demands for billing, care plans, and other operational requirements are met.

    See how CareSmartz360 helps meet North Carolina's strict laws & regulations!

    A user-friendly mobile EVV solution for North Carolina

    Responsively designed and feature-rich apps to seamlessly run your home care agency on the go.

    CareSmartz360+
    Caregiver App

    GPS-enabled app to seamlessly manage caregiver visits.

    • Multilingual Support
    • Electronic Visit Verification
    • Easy Clock-In/Clock-Out
    • Verify Visits at the Point of Care
    • View Care Plans on the Go
    • Shift Tasks & Shift Status
    • Offline Mode & Alerts
    Mobile App

    Mobile App for
    Agency Staff

    Increase agency staff productivity and organize daily activities on-the-go.

    • Electronic Visit Verification
    • Easy Calendar View
    • Real-time Communication
    • Streamline Client Management
    • Simplify Caregiver Management
    • Easy Information Access
    • Easy to Use
    See CareSmartz360 mobile app in action

    All-in-one home care management and EVV system for North Carolina

    CareSmartz360 is a trusted partner for North Carolina home care agencies looking to scale their operations while meeting state laws and regulations, including EVV standards.

    CareSmartz360 Home Care Management Solution
    Schedule a quick demo for your agency

    Solutions Tailored for Diverse Home Care Agency Users

    Schedulers
    Schedulers

    Stay on top of client and caregiver schedules.

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    Billers
    Billers

    Reduce repetitive manual tasks and paperwork.

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    Caregivers
    Caregivers

    Making caregiving easier for caregivers.

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    Clients & Family
    Clients & Family

    Enable your clients to stay informed & updated.

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    Recruiters
    Recruiters

    Onboarding the best minds and caring hands.

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    Manager & Supervisors
    Manager & Supervisors

    Grow business with an efficient workflow management.

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    Executive Leadership
    Executive Leadership

    Delivering business intelligence to executive leadership.

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    SEE IT IN ACTION

    North Carolina EVV and home care compliance guide

    • North Carolina Home Care Laws & Regulations
    • State's Care Plan & Medication Management Regulations
    • Home Care Staff Screening & Training Requirements
    • EVV Mandates and Medicaid Coverage Laws
    • Challenges Faced by Agencies in North Carolina
    • How CareSmartz360 Helps Overcome These Challenges?
    Download Guide
    Guide To Home Care In North Carolina

    Common questions about North Carolina EVV

    EVV in North Carolina is a system used to electronically verify caregiver visits by capturing service details required for Medicaid compliance.

    North Carolina Medicaid EVV requires providers to electronically verify visits before submitting claims to ensure compliance & reduce denials.

    North Carolina EVV vendors are approved software providers offering compliant EVV solutions that integrate with state Medicaid systems.

    North Carolina supports EVV through a statewide system funded by provider fees. Agencies can also use third-party EVV software in North Carolina that meets state technical requirements.

    The best EVV solution in North Carolina should:

    • Meet North Carolina EVV requirements
    • Offer real-time GPS tracking
    • Support billing and scheduling
    • Reduce claim denials

    A mobile EVV solution for North Carolina allows caregivers to clock in/out using mobile apps, ensuring real-time visit verification & compliance.

    The CareSmartz360 software provides a complete EVV solution in North Carolina, helping agencies manage scheduling, visit tracking, billing & compliance.

    The home care management software uses GPS-enabled electronic visit verification in North Carolina to track caregiver visits, ensuring accurate billing & compliance.

    CareSmartz360 offers seamless migration from existing North Carolina EVV software systems, with open APIs and easy onboarding.

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    Our users reported 95% customer satisfaction in 2025. Schedule a personal walkthrough to see CareSmartz360, home care software in action.

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