AI-Powered Non-Medical Home Care Software
Built to Scale

Scalable home care management & caregiver scheduling software built for Private duty & Non-medical care agency owners and admins. Centralize multi-location workflows, automate billing, and secure 45+ state EVV compliance.

  • 2000+ Agencies
  • 45+ State EVV Integrations
  • $1B+ Billing Processed
  • Azure Security
  • Ruby Mehta
  • bryce
  • Erin Cahill
  • Austin Prince
  • Dennis Gill

Get Started Today

Discover how AI-powered automation can save hours every week while improving compliance and care delivery.

    🔒 Your information is secure and will never be shared


    Care First AI

    AI that works behind the scenes, so your team can focus on care.

    Home care scheduler managing caregiver schedules

    AI home care scheduling software optimizing caregiver shifts - CareSmartz360 Software

    AI Smart Scheduler

    Open shift? AI finds the right caregiver.

    AI Smart Scheduler learns from your scheduling operations. Optimizes the calendar across time, distance, and cost to give home care agencies the best shift match. They can also review, edit, and publish stronger schedules.

    AI care insights for caregiver documentation - CareSmartz360

    AI care insights software analyzing caregiver documentation - CareSmartz360

    AI Care Insights

    Capture Care. AI shows insights.

    Every care note tells a story. Care Insights classifies, scores, and prioritizes every note, turning weeks of documentation into clear, actionable items for agency teams to act on: high-severity events, trends, review workflows.

    Caregiver using voice-to-text for care documentation

    AI care documentation software for voice-to-text caregiver notes - CareSmartz360

    AI Notes Writing

    Speak. AI documents the care notes.

    Caregivers can dictate notes. AI note writing will refine documentation before submission. Leading to greater clarity and consistency with less time spent on typing notes.

    Home care AI voice bot for caregiver communication

    AI voice bot software for caregivers - CareSmartz360 Software

    AI Voice Bot

    Shift confirmations? AI handles them.

    Voice bot calls caregivers ahead of a scheduled shift. The caregiver responds based on their availability. In turn, the response automatically updates the schedule, with a full transcript logged for the agency to review.


    Enterprise Agencies

    Home care software for enterprise agencies & franchisors

    Manage complex private duty home care operations and multi-location workflows from a single platform.

    • Unified Multi-Location Operations

      Manage every location from one secure platform with centralized visibility, unified reporting, and location-level control.

    • Multi-Payer billing

      Simplify billing, authorizations, and multi-payer payroll. Seamlessly sync financial data directly with your QuickBooks, Paychex, or custom accounting software.

    • AI + Business Intelligence (BI)

      Bring AI-powered tools and business intelligence together across scheduling, care insights, and operational performance.

    • Caregiver retention

      Leverage predictive insights and training programs to strengthen engagement across large, distributed caregiver teams.

    • Multi-location onboarding & support

      Ensure consistent rollouts across locations through structured onboarding, hands‑on training, and dedicated human support.

    • Enterprise-grade security

      Microsoft Azure–secured, SOC 2 certified, and HIPAA-compliant infrastructure with strong access controls and reliable performance.


    Large Agencies

    Operational excellence with home care management software

    Accelerate multi-payer billing cycles and optimize caregiver scheduling workflows with automation engineered to maximize admin efficiency.

    • Automated Workflows

      Automate scheduling, billing, and invoicing to speed payments and strengthen financial control.

    • Streamlined Billing

      Streamline high-volume billing by linking invoices to verified visits, improving cash flow.

    • Integrated Portals

      Secure client and caregiver portals that improve communication and operational transparency.

    • Agency Admin App

      Equip agency owners & adminis with secure mobile tools to oversee daily operations, schedules, and payroll metrics remotely.

    • Care First AI

      Gives schedulers and care coordinators the tools to manage staffing, documentation, and client care more efficiently.

    • Ensure Compliance

      Simple time tracking with EVV helps keep visits accurate and billing on track.


    Growing Agencies

    Caregiver Scheduling Software Built to Scale Your Agency

    Establish reliable operational systems early. Manage client intake, EVV, and scheduling on a single platform that grows with you.

    • Multilingual Caregiver App

      Reduce agency turnover with integrated scheduling and EVV tasks localized in your field staff’s preferred languages.

    • AI-Powered Scheduling

      Simplifies scheduling decisions by matching caregivers to clients based on availability, skills, workload, proximity, and cost.

    • Automated Billing & Invoicing

      Simplify billing and invoicing with one-click payments and fewer manual tasks.

    • EVV with Time Tracking

      Verify visits, maintain compliance, and keep operations moving.

    • Ease of Use

      Quick to adopt, with client intake and time tracking in one intuitive interface.

    • Client Intake & Assessments

      Onboard new clients faster with structured digital intake and assessment tools built for growing agencies.


    Client Testimonials

    Trusted by 2000+ Home Care Agencies

    “As a multi‑location agency, we saw immediate impact with CareSmartz360—centralized records, standardized workflows, and real‑time EVV verification brought clarity, consistency, and efficiency across all three locations.”

    CEO, Heaven Sent Home Care LLC

    Travis Dumont

    “CareSmartz360 made everything smooth and seamless, from EVV and payroll to reporting. What truly sets them apart is their support. Within two minutes, someone is there to help. I’ve never experienced that with any other software.”

    CEO, Standard Home Care

    Syed Hussaini

    “The overall organization of everything in one module makes us more efficient since everything – Key documents, Time Tracking, Billing & Payroll, is right there.”

    Morning Glory Home Care, Owner

    Juli Wall

    CareSmartz360 recognized as a Top Performer by SoftwareSuggest for 2026
    g2 leader summer 2026 award
    Capterra badge for Best Value in 2026, an award received by CareSmartz360
    CareSmartz360 won crozdesk happiest users 2026 award
    CareSmartz360 SoftwareWorld Highly Recommended Award 2026
    Users love CareSmartz360 - Award by G2

    Frequently Asked Questions


    Non-medical home care software is an operational platform built to automate scheduling, billing, and compliance for private duty home care providers. CareSmartz360 centralizes these administrative workflows into a single system, helping agency owners eliminate manual paperwork, speed up multi-payer invoicing, and scale their operations efficiently.


    Yes, CareSmartz360 includes built-in Electronic Visit Verification (EVV) solutions that meet the requirements of all states enforcing the 21st Century Cures Act.


    Absolutely. Our enterprise home care management software uses an open API framework alongside hands-on technical support to smoothly migrate complex historical data from legacy platforms to CareSmartz360 across all your regional offices.


    We use Azure cloud hosting with bank-level encryption, multi-factor authentication, and are fully HIPAA compliant to ensure your agency’s data is always protected.


    Yes, we provide feature-rich mobile apps for both caregivers and agency staff, enabling clock-in/out, care documentation, and communication on the go.


    Yes, our home care software billing features allow you to tailor invoices for different payers, including Medicaid, Private Pay, and Long-Term Care Insurance.


    Yes. Our private duty home care software handles complex multi-payer formatting (Medicaid, Private Pay, VA) and integrates natively with QuickBooks to automate invoices, track payroll cycles, and eliminate manual entry errors.


    Yes. CareSmartz360 supports agencies operating across private pay and payer-driven programs, including Medicaid and VA. Scheduling, EVV, billing, and reporting are designed to work together, helping agencies meet program requirements while reducing manual reconciliation.


    CareSmartz360 provides reporting and visibility across scheduling, visits, caregiver activity, billing, and compliance. This allows owners and operations leaders to monitor performance trends, identify gaps, and make informed decisions—without needing multiple systems or manual data pulls.


    CareSmartz360 supports organizational growth through configuration and expansion—not replacement. New locations, programs, or service lines can be added within the same system, helping agencies maintain continuity and avoid disruption as they scale.

    Caresmartz, Inc. All Rights Reserved.